Frequently Asked Questions

Time frames are dependent on the size and particulars of the job. However, for reference a typical 3-bedroom home can be completed in 3 to 4 days. Upon inspection we can provide a more accurate timeframe.

Our primary concern is the safety of occupants. In some circumstances it may not be appropriate to remain in the work environment due to exposure to noise, fine dust, and machinery, however, we will work with you to ensure we minimise any inconvenience.

Our finishes allow for light foot traffic 24 hours after final coat. You can carefully lift and return your furniture 72 hours after the final coat is applied and we recommend fitting felt pieces to your furniture legs to protect your floor.

Our machines are fitted with efficient vacuums and dust bags keeping your property clean. Typically, the sanding process generates little residual dust, and we try to reduce this as much as possible for your benefit and for ours.

All our coating products are water-based, which produce next to no odour and no lingering smell.

Yes. Removing furniture is the responsibility of the owner and should be done prior to the arrival of our professionals. 

Where possible pre-sanding your kitchen area before installation is a good idea. This provides an opportunity to make any repairs and ensures a level and clean surface for your kitchen to be assembled, minimising the risk of marking the new kitchen. After installation we will return to complete your floor.

Ideally, floor sanding should be one of the last trades on the job and completing any significant work prior is a good idea. Generally, floors are done after the interior is painted and other trades have completed their work, however, this is unique to each project, and we will work with you to facilitate a smooth process.

Prices can vary wildly depending on the type, condition, size and finish desired so please take a look at our pricing guide here, better still, give us a call to book a free, no-obligation quote

Polishing works by removing the top layer of the floor finish, effectively eliminating nicks and scuffs while enhancing the shine, creating a smoother surface, and ensuring a longer-lasting result. Buffing, on the other hand, can be done manually or with a machine. It involves applying a buffing solution (commonly referred to as ‘floor polish’) to fill in nicks and scuffs, which is then buffed to achieve a glossy finish

For extensive scratches spanning large areas or affecting multiple floorboards, professional floor sanding and polishing are often necessary. This process involves sanding the entire floor surface to achieve a smooth, even finish, effectively eliminating deep scratches and other imperfections

No. Each job and aims are unique so we quote according to the job so that you aren’t paying for anything you don’t need. Just give us a call for a free, no-obligation, accurate quote for your floor

Yes, we have full public liability insurance for your peace of mind

Newcastle, The Hunter and Northern Lake Macquarie